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majorOutage3 October 2024

American Water shuts customer portal after attack

The largest US water utility shut down its billing and customer portal after a cyber attack; water services were unaffected.

Service
American Water
Date
3 October 2024
Cause
Cyberattack
Duration
Not stated or multi-day
Status
resolved
Severity
major
Region
Global
Source
BleepingComputer ↗

Cite this

Nuffield Consulting, “American Water shuts customer portal after attack”, The Daily Tech Wire outage & breach log, 3 Oct 2024. https://techwire.nuffieldconsulting.com/incidents/2024-10-03-american-water-outage/ (retrieved 15 Nov 2026).

This entry summarises public reporting. Please also cite the original source: BleepingComputer, https://www.bleepingcomputer.com/news/security/american-water-shuts-down-online-services-after-cyberattack/.

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